Road Safety - Everyone's Business

Frequently Asked Questions - UK Solutions

UK Global Road Safety - Online Driver Training & Fleet Risk Management

   

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  Below you will find some of the more frequently asked questions from both a corporate and individual perspective. These may help you understand and answer some queries you may have.

However, we always welcome calls on any issues you may have.

Please open the answer by clicking on the question.

 
 
   
 

What is the benefit of undertaking training modules over a longer period of time?

By restricting how frequently drivers can undertake their driver training the training programme and the dissemination of information and knowledge retention is increased. You will find that staff will often undertake research or discuss issues that have been raised in the training modules.
 

When drivers have completed their assessment/training can they review strength or weakness?

Yes, when drivers have undertaken the assessment they can review their strengths and weaknesses in the four core competencies.
 

Some of our drivers are not very computer literate, would this be a problem?

No, the programme only requires individuals to move a mouse & click an appropriate area. All sections of the programme have practice questions so all individuals to become familiar with how it works before undertaking any assessments.
 

Are some drivers at an advantage if they are an experienced computer gamer?

No, there is no advantage in being an experienced computer gamer when undertaking this programme. The process requires that the user identifies the pertinent hazard within the timescales. A driver requires the same skill & attitude set regardless of gaming ability.
 

Some of our employees do not have an email address. How do we manage these individuals?

Where this situation occurs we will forward access codes & passwords to a nominated contact who can then pass these on to those individuals. However, where this happens all future emails generated by the system will be sent to this intial email address unless it is changed.
 

How many drivers can take the training at the same time?

As many as have access to a computer with internet access, this is the only limit.
 

Does the training need to be taken in our offices?

No, provided the participant has access to a computer with an internet connection they can take the training in any location. The system is accessed via any web browser.
 

What if I have a slow broadband connection?

 It is very rare that server side issues will cause latency issues for the end user. At times broadband connections can slow down due to many issues beyond the control of the end user. If this occuurs it is adisable to return to the programme later.
 

Can certificates be printed off as evidence of training?

Yes, the certificates that are available can be printed off upon completion of the  programme.
 

Is there a need to upload programmes or software to our intranet system?

No, as the Risk Assessment and Training Programmes are held on remote secure independent servers access is by any computer with web browser capability this is not required.
 

We just want to carry out driver assessments, is this possible?

Yes, the Risk Assessment contains an interactive Highway Code section and will assess drivers using low, medium and high risk categories. 
 

Can we pre-select training modules specifically for our organisation?

Yes, this modular approach means that modules can be purchased as stand alone units. Please contact our office for details of modules available.
 

How long does the training take?

The Risk Assessment will take approximately 25 minutes. Each assigned training module will take approximately 15 minutes to complete.
 

Can a large organisation manage & indentify  individual regions & divisions?

Yes. The administration system will allow your organisation to manage and identify individual regions, divisions and individuals within these.