In order to maintain our competitive pricing and excellent service, our accounting terms require credit accounts to be settled by the indicated due date. Your account manager can confirm your account terms for you and we do reserve the right to suspend services if accounts are beyond our terms. We would request that all our customers respect our terms and our desire to deliver a quality service and pay on time.
Payment terms are 30 days after invoice date After 30 days we reserve the right to make late payment charges in line with The Late Commercial Payments Act.
All prices quoted in correspondence are exclusive of VAT, where applicable.
Where international work is involved local taxes are taken into consideration if applicable.
Unless agreed by prior arrangement or contract, invoices are raised automtically to be due for payment on completion of any on-road or in class training.
Where prior arrangement or a variation in contract exists payments will fall due where indicated in any issued quote or invoice.
Where a requirement exists to establish bespoke administration suite or backend aspects to our online assessment and training programmes, invoices will be raised and payment required to be made up front for these aspects.
Practical On-road and In Class Training: Training programmes cancelled between 14 and 11 days prior to course 25%, 10 to 7 days 50%, 6 to 4 days 75%, less than 3 days 100% payment required.
All cancellations must be communicated direct to UKGRS by telephone and then confirmedd by email to UKGRS and UKGRS will acknowldege this email.
Online Assessment & Training: Once instructions have been passed to setup any required backend aspect to online assessment & training programme to our IT department & work commenced full payment will be required if cancelled prior to implementation.